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5 min
Bonfyre was excited to select a manufacturing site within a global medical device company as the recipient of its Top Manufacturing Site Award.
We chose this client based on their adoption and engagement rates, leadership participation, business impact (engagement survey scores), and improvements in belonging and relationships, communications and recognition.
Client Goals:
- Build workplace relationships and belonging
- Improve internal communications among deskless employees
- Recognize employees’ personal and work milestones
Strategy:
To achieve these goals, Bonfyre helped the client with the following:
Build belonging, trust and workplace relationships
Bonfyre has been useful in welcoming new team members, helping employees establish relationships with each other, celebrating holidays or events, creating awareness campaigns and fostering connections with leaders. With the help of these connections made on the platform, the client saw double-digit increases in engagement scores related to speaking up, belonging and trust.
A Senior HR Manager with the client noted, “Employees adopted Bonfyre positively and they love the opportunity to express themselves to co-workers and supervisors.”
Communicate with and engage every employee
Research by renowned HR industry expert Josh Bersin has shown that 84% of deskless workers feel they don’t get adequate communication from their company. To address this issue, our client adopted Bonfyre as their primary channel to improve communications with their deskless employees. For example, they share site and facilities updates, real-time crisis updates and resolutions, system updates, upcoming events and leadership communications.
“Employees can be aware of all the things happening on site,” said the HR Manager, “because they receive on-the-spot information.”
The client collected employee feedback about work communication: if employees felt there was open and honest communication, whether they felt comfortable reporting unethical behaviors and if the stress level was reasonable. The client saw over 20% increases in engagement scores related to communications.
Recognize great work, living values, and employee milestones:
A Gallup workplace survey found that employees are twice more likely to quit when they don’t feel adequately recognized. It’s important to keep this in mind, especially in the manufacturing industry, where turnover rates are typically high. The 2021 Bureau of Labor Statistics (BLS) reports an average turnover rate near 40% for manufacturing companies.
Knowing that recognizing employees is a crucial driver of employee retention, our client launched a digital program for recognizing employees’ personal and work milestones. Through customized recognition badges, they celebrate promotions, personal achievements, living up to values and delivering outstanding results.
From the HR leader: “By implementing Bonfyre, employees receive instant recognition.”
Employees were asked if they received feedback, recognition for great performance and if they felt motivated beyond their regular job duties. The client saw over 20% gains in these scores.
Results:
Our client achieved the following:
Bonfyre metrics:
Business impact:
As mentioned earlier, the client saw double-digit increases in engagement scores, including significant improvements in core employee engagement areas, such as wellbeing, recognition, and comfort speaking up, since implementing Bonfyre.
Recent Gallup research shows that highly engaged teams are 14% more productive than teams with low engagement. In addition, “employees who are not engaged cost their company the equivalent of 18% of their annual salary.” This cost covers replacement costs (hiring and training) and lost productivity. So, it’s crucial to maintain a high engagement rate for business success.
“Bonfyre helps improve engagement scores by empowering employees and making them feel heard and supported. It’s helping us be an employer of choice – a place where people actively want to work for us.” – Senior HR Manager
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