Employee Experience Team | Improving Communication in the Workplace

Work with a trusted partner

Client Success Team

We understand introducing something new to an organization and challenging existing thinking and behaviors can be daunting. Our sales advisors offer a free consultation to help you determine if Bonfyre is the right fit for your organization.

Your strategic partner

Your Client Success Team will thoughtfully guide you through creating your Bonfyre ecosystem, answering questions and uncovering insights to ensure your Bonfyre communities are designed, developed and performing successfully according to the metrics we identify together.

The Client Success Team is made of up account directors, managers, and activation specialists with special skills in strategy, project management, data analysis and insights, and training and development.

Client Strategy

A proven process

Our processes ensure successful adoption and integration of Bonfyre as well as continued success.

Client Success Process Overview


A facilitated series of meetings with leaders and internal stakeholders to understand company and culture goals and objectives, and to reevaluate them as needed.


You’ll be armed with the appropriate resources and training to ensure a successful experience. This includes a thorough onboarding process, outlining roles and responsibilities, and best practice recommendations.

Strategy and Customized Plan

Collaboratively develop a strategy to achieve your goals and objectives, including the structure and makeup of your Bonfyre Ecosystem, corresponding content plans, timelines and any necessary supporting materials.

Activation and Launch

Receive customized activation plans for your unique audiences and support in onboarding employees through engaging tactics like email templates, on-site experiential marketing, and contests and incentives.

Reporting, Insights and Optimization

In addition to the real-time metrics available on the Dashboard, we provide regular reports with additional insights to help inform strategic decisions and optimize your Bonfyre communities for maximum impact.

Net Promoter Score

Our average score given by clients over the last year.

I am a big fan of Bonfyre and the support team. They are very creative and supportive. They remind us of best practices and help us optimize the tool for each community. They are always on top of our needs and are fun to work with.

Francesca Wood, Medtronic

Bonfyre Clients
Commerce Bank
Express Scripts
Frost Bank
Ferrara Candy Company
SSM Health

Ready for a free consultation?

Give us a call at 314.282.2073or fill out the form.

ready to talk to our team
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