Frequently Asked Questions (FAQs)

Which is it? Eff-eh-kyous? Or Faks?

How many Bonfyre communities can I have?

Users can create an unlimited number of Bonfyre communities on their own. With Bonfyre Premium, you can tailor-fit each one of your Bonfyre communities with premium features like moderation control, custom branding, pop surveys and more.

Is there a limit to the # of people who can join?

There is no limit to the # of people that can join a free or premium Bonfyre.

Are you cloud-based?

Yes, user generated content and account information are securely stored in a private cloud instance on Amazon Web Services. Bonfyre’s firewall and use of industry-leading encryption ensure your data is safe.

Can Bonfyre be accessed on a desktop? Do you have a web app?

Yes, users can access our web app from their browser at my.bonfyreapp.com — giving you and users the versatility to use Bonfyre from your smartphone or computer.

Why can’t you white-label Bonfyre?

Currently, we do not white-label Bonfyre. We believe the platform can be as much the employee or user’s tool as much as it is the company’s tool. We still provide plenty of custom branding to align the look and feel for your company, event or program

Are there any restrictions on who can use the app?

Anyone can download the Bonfyre app for free on their iOS device (iPhone, iPad), Android device (smartphone or tablet) or access Bonfyre via their desktop browser at my.bonfyreapp.com For groups of 100 or less, Bonfyre Basic is a great choice. For lager events or enterprise, please contact our Bonfyre Engagement Adivsors at hey@bonfyreapp.com

How much data/storage does this take up on my phone?

The app takes up ~8 MB of storage on smartphones. Data will be dependent on usage and activity.

Is Bonfyre tablet-friendly? If so, which ones?

Yes, for iPad, users will need to download the iPhone version of the app. Android tablet users can download it right from the Google Play Store

Who does the content belong to?

User who posts the content owns it (and is responsible for it). For premium event or enterprise Bonfyres, your company owns the content. Review of Terms of Use here.

How is information/content stored?

User generated content and account information are securely stored in the Amazon cloud. Bonfyre’s firewall and use of industry-leading encryption ensure your data is safe. Here are links to our complete terms of service and privacy policy.

How can I make my Bonfyre searchable?

Contact hey@bonfyreapp.com to make your Bonfyre searchable and learn about other premium features like custom branding, moderation control, “pop” surveys and more.